Branding

Branding is Not the Logo

March 24th, 2012 | Posted in Branding

Many smaller businesses associate branding with their logo. The logo is the visual symbol for their brand but it is not the brand. Your brand is embodied in all of the intangible attributes your customers associate with your product, service, or company. It ranges from the customer support experience, to the atmosphere in a retail environment, cleanliness of company vehicles (and the driving) to advertising, marketing communications, product design quality, and any other touchpoint where this is opportunity for you to make an impression on your customers. Next time you look at a logo, pause and think about all of the words and feelings you immediately have - that is what that brand means to you.

Facebook Timeline Mandatory Change on March 30th

March 24th, 2012 | Posted in Branding, Internet Industry Bits, Social Media Marketing

Cirra Networks Facebook Timeline Cover Image

Businesses will need to re-think their Facebook strategies (if they have not already) to deal with the mandatory Facebook change to Timeline on March 30th. No more “landing pages” to present a unique look and message to your audience.

No more “Like Us” arrows begging people to become fans. What’s more, the Timeline Cover Image has strict rules about what can and cannot be displayed - No Call to Action, Phone Numbers, Promotions, or Pricing. Businesses will need to put all of that in their Apps which are represented under Timeline by icons. Is this change good for businesses? Initially, no one will like it because some freedoms have been stripped away and money spent is relegated to a “inner” page that companies hope their visitors will find. Eventually, we will get used to it and businesses will have to think creatively to

Why is Facebook doing this? Facebook makes their money from advertising. People do not go on Facebook to shop. If companies are putting all of their promotions and advertising on their “landing page” …what incentive is there to purchase advertising on Facebook? I speculate that Facebook wants to force business to rely on their advertising program by eliminating (or diminishing) the creative solutions that were already effective at promotions.

Consider Your Brand When Choosing a Domain Name

October 13th, 2009 | Posted in Branding, Domain Names

When deciding on a domain name, often the preferred choice is already registered and most people are not inclined to seek a potential buyout. A second option is to consider derivatives of preferred domain name. E.g. trinityriveronline.com. However, that approach can dilute your brand since ‘online’ is a generic keyword and has little to no added value. While most people and businesses want a “.com” Top Level Domain (TLD), it is not always feasible. The next consideration is alternative TLDs (ie .net, .org, .info, et al). In most cases there are no rules that prohibit using them for unintended purposes. A for-profit company can use .org and a non-profit can use .com. To some degree, the choice of a TLD is similar to a street suffix such as “Ave., Rd, St., Pl., and Ct”. - there is no material difference but perception can be an influencing factor in the final decision. Finally, there is debate over the value of choosing a keyword-based domain name like “best-camera-prices.com”. The consensus is that the little value it has for Search Engine Optimization is not enough to compromise ones brand. As evidence, the most successful, popular, and recognizable properties on the web do NOT use keyword-based domains. Yahoo!, Google, Amazon, eBay, YouTube, FaceBook, Twitter, and Bing.

The First and Most Important Design Element of Your Website

October 8th, 2009 | Posted in Branding, News and Perspectives

3 example logos - Google - Amazon - ebay

The first and most important design element of your website is your corporate identity (aka, your logo). It is the cornerstone of your page design because it sets the tone, personality, color palette, and typography for the site. Your identity should be the first step in your design exploration, and it is worth the investment to have a qualified graphic designer create your logo. An experienced, professional identity designer will need a thorough understanding of your organization, customers, and products to channel his or her thought process. You should be offered multiple concepts from which to choose, and they should be presented in black and white. A solid logo should stand on its own without color. The logo should scale easily from a tiny newspaper advertisement to a billboard and to do this requires a vector-based design file (not a bitmap designed in Photoshop). Ideally, the identity includes usage guidelines that specify color variations, spacing, placement, and trademark requirements for your company and third-parties who use your logo. Whether it is word-mark, illustration, or stylized text, the general rule is - keep it simple. Used diligently and properly over time, the ROI from your brand identity will elevate your business and bring competitive advantages.